Communication, AI & Support

Mass Communication

Broadcast email newsletters, SMS alerts, and delivery logs.

Feature Overview

Reach your entire community across multiple channels. Send broadcast email newsletters and urgent SMS alerts, segment audiences by member tags or chapter, manage SMS wallets, and track open/click rates.

Built for Performance

Core Capabilities

Everything you need to operate efficiently without complex third-party bolt-ons.

Multi-Channel Broadcasts

Compose and dispatch rich HTML email newsletters and instant SMS text alerts.

Dynamic Audience Segmentation

Target recipients by membership tier, chapter, event attendance, or role.

SMS Wallet & Sender IDs

Top up SMS credits and send with customized branded alphanumeric sender IDs.

Deliverability & Engagement Stats

Track delivery rates, open rates, link clickthroughs, and unsubscribes.

Tailored User Experiences

Console & Workspace Views

Console View (Admins & Managers)

Administrative Oversight

Complete control, configuration, audit reporting, and supervisory approval queues.

  • Compose email & SMS broadcasts
  • Manage subscriber segments
  • Fund SMS wallet balance
  • Monitor campaign analytics
Workspace View (Employees & Members)

User Self-Service

Streamlined interfaces optimized for rapid collaboration and daily task execution.

  • Manage email/SMS preferences
  • One-click unsubscribe links
  • View past broadcast archives
  • Update contact details
Process Flow

How It Works

1

Compose Message

Design an email newsletter or write a concise SMS broadcast.

2

Select Audience

Filter target recipient lists using dynamic member tags.

3

Dispatch & Track

Schedule send time and monitor open and delivery metrics in real time.

All-Inclusive Enterprise Suite

Ready to Upgrade with Mass Communication?

Get full access to Mass Communication and all 37 integrated cloud capabilities with your single annual subscription. Start your 14-day free trial today.